from the title of this blog post, I guess you readers would more or less know what I am about to rant soon.
Recently, I noticed some promoters whom were promoting the Diners Club Credit Card and I was quite surprised to find out that Diners Club has tie-ups with Nature’s Farm, JP Pepperdine, Raffles Marina Nautique, Long Beach, Courts, Sheng Siong, Delifrance, Secret Recipe, Mustafa, and HomeTeamNS! Yes, these are all rather popular brands that have a partnership with Diners Club and I personally feel that the reputation of these brands might soon be bogged down because of Diners Club [I will share why later on in this post].
Now, if you are approached by a promoter of Diners Club Credit Card or if you have any thoughts of applying for one, I am going to offer you one very good reason why you shouldn’t choose or apply for a Diners Club Credit Card.
The 1 very good reason why you shouldn’t choose or apply for a Diners Club Credit Card is because of their horrendously poor customer service!
Allow me to share my experience with you readers:
I have been a loyal supporter of Diners Club for a couple of years now and I usually do not have any issues with them. Things finally took a straw when I tried calling their credit card hotline a month ago. The reason why I called the credit card hotline was to check the available balance on my credit card and also to enquire how much was the outstanding amount I had to pay. To my disappointment, nobody picked up the phone at all and I tried calling the hotline for a number of days at varied timings. Still, nobody picked up the phone. Getting rather desperate, I went to Diners Club Website and called up every single number that was listed on their directory. Well, some calls were answered but my questions remained unanswered as my call was transferred to the “relevant department” but that “relevant department” did not pick up the phone at all.
Since my calls were never answered by that “relevant department”, I was really so angry that I fired an email to every email addresses that were listed on the Diners Club Website and guess what, it has been more than a month but nobody has replied till now. Now, I really wonder, if nobody is able and available to attend to a simple enquiry like mine, what happens if I lost my credit card? Surly I would be at the losing end right? If Diners Club can’t meet the interests of their customers, then what use would it be to the customers? Moreover, Diners Club Credit Card are not always accepted at all merchants and retailers either. Would you want to own a credit card that belongs to a credit card company that is slowly dying, whose cards are not widely accepted, and whose customer service level is horrendously poor? I certainly believe not.
In fact, you would definitely be much better off with Visa or MasterCard. The horrendously poor service by Diners Club certainly does no justice to the brand reputation of Nature’s Farm, JP Pepperdine, Raffles Marina Nautique, Long Beach, Courts, Sheng Siong, Delifrance, Secret Recipe, Mustafa, and HomeTeamNS.
I STRONGLY WILL NOT RECOMMEND Diners Club Credit Cards and if you readers are considering to get a Diners Club Credit Card, may I suggest that you consider alternatives such as CIMB Bank, May Bank, Standard Chartered Bank, DBS Bank, UOB Bank, and OCBC Bank?
Stay tuned to more updates from us!